What opportunities does the online tour catalogue provide?

A common catalogue of tours is built at the Agency website, which combines different kinds of trip: charter tours, sightseeing bus and air tours, weekend tours, entertainment and shopping tours, hotels offers and others. Using the search tool, you can easily find a variety of tour operators' organized tours, their descriptions and the program (if applicable).

How to navigate between the categories of the tours?

All the tours in the catalogue are categorised depending on the purpose of the trip. Winter and summer sun is a charter air tours with accommodation at the resort, with offered type of meal, group transfers and other services, if applicable. These tours are presented in the breakdown of hotels, each of which has a detailed description. Hotels can be located by the sea or city hotels can be offered. In this case, you need to take attention to the distance to the beach and the availability of transport to reach the seaside. The presence of the pool you can find already in the results filtration step or from the description.

Weekend tours are short-term trips, mostly charter air tours, during public holidays or weekends. You are given the opportunity to purchase the transport service only or a package of transport service and accommodation or a package of transport service, accommodation and excursions. These proposals has the advantage of the flexibility. You have the freedom to organize your stay at the destination yourself, or to use the services offered by the tour operator. You do not have to worry about the duty to go to the excursions with the group against your will.

Sightseeing  and other special purpose guided tours (eg, entertainment and shopping tours) are tours with pre-organized program that, although reduce your freedom at the destination, allow you to avoid wasting time and effort on the selection of the places of interest. Everything will be done for you. Please note that it is not always will be the case that the price includes the transport to the destination. We therefore recommend you to examine the list of services carefully to indicate the services included in the price. Air tours are usually organized with scheduled flights. The mix of transportation can be provided, for example, by bus to the destination and by plane back.

Do you guarantee the accuracy and actuality of descriptions?

It depends on the type of the information provided. The "General tourism and other tourism-related services terms and conditions" of the Agency states the cases when the accuracy and actuality of the information is guaranteed. As a rule, this information can be found under the "Information" section of the tour offers. The tour program is up to date at the time of placement, but only the program obtained from the tour operator booking system is binding, which is attached to the contract and send to you after confirmation of the reservation.

Hotel descriptions are prepared according to the tour operators data and the information available in the Internet. The Agency does not guarantee that this information is complete, free of errors and inaccuracies, and up to date. At the the Agency's website the date of preparation or updating of this information is specified, however, we recommend you before placing the order to visit the hotel's website or check the information available through other sources, for example on booking.com or TripAdviser. 

What means the price for a tour on your website?

The "price from" specified for the advertising purposes is usually a conditional price of the tour for one person with accommodation of two tourists in a double room. This should not be confused with the travel price per tourist, as in such cases usually the surcharge for a single room shall be paid.

The prices indicated under the respective proposals include: basic services listed in the description, a discount for the sale of the tours online and the commission of the Agency, if applicable. Price does not include the cost of additional services, the transaction processing fee and special discounts.

There are different price categories: standard price, early booking price, special price, last minute offer's price and others.

How to understand at which moment excursions and other additional services shall be paid?

Depending on the tour, the charge for the excursions and other services may be included or may not be included in the tour price, which should be paid at reservation time (advance payment) and the remaining part by the date specified in the contract, before the start of the trip. For example, for the charter tours the payment for the excursions are usually made in the destination.

Additional services that should be paid to the Agency at the booking time and the remaining part by the date specified in the contract are specified in on of the following section of the tour offer: "Information" (general information about the services offered), "Program" (with sub-title "Additional services" in respect to the tours with pre-organized program), "Additional services" (when for the tour a detailed description of additional services, such as excursions, is provided). These services are available for selection  in the contact form while booking the tour on-line.

Is the price published on your website up to date?

Unfortunately, the prices of the tours (this particularly applies to the charter tours) are subject to changes more often than it is technically possible to update them on the website. Therefore, it is highly probable that the prices published on the Agency's website are not up to date. In order to reduce inconveniences, we publish the date when the price was updated and, as far as possible, the references to the actual prices.

it is possible that the standard price is indicated  on the Agency's website, while at the time of booking the tour operator offers a special price, which is not actualized on the Agency website. In this case, the discount will be given for you equal to the difference between the special and standard price.

If at the time of booking the actual price will be more than one indicated on the Agency's website, we will contact you to get your acceptance to that price or to offer an alternative tour, which better meets your expectations. 

Do the prices specified on your website differ from the prices offered by the tour operators?

The pricing policy of the Agency in most cases assumes the prices of tour operators to be applied (although there could be the cases when the operator offers its customers special discounts). Agency may set the following deviations from the tour operators' prices:

• Discount for the tour's online sale for specific proposals to the discretion of the Agency, if the conditions of the tour operator require or permit the use of such discounts. This discount is included in the tour price specified in the proposal. Information about the amount of the discounts is available in the "Information" section of the description of the tour and in the online reservation contact form. The discount will be removed and the price will be increased by the respective amount, if the contract is not concluded online on the website.
• Special discounts are granted at the discretion of the Agency and communicated to certain customers under the loyalty program. This discount is not included in the in the tour price specified in the proposal. The Agency generates and sends to the client's e-mail discount code or promo code, which the client is entitled to enter into the online tour reservation contact form.
• Markup of the Agency for additional services, if such applies. This mark-up is included in the proposal reference price and is not separately disclosed.
• Agency fee, if applies, in accordance with the price list. Information about the commission is available in the "Information" section of the description of the tour and and in the online reservation contact form. The fee may also apply if you use paid services offered by the Agency, for example, departure to the customer to sign a contract, the transmission of documents, etc. 
• The transaction processing fee according to the price list, if the payment for the tour is made online on the Agency website. The amount of commission is reflected on stage of the checkout, it depends on the type of payment and may have a fixed amount, and to be expressed as a percentage of the amount of payment.